Frequently Asked Questions (FAQ)
General Questions
Q: What areas do you service?
A: We provide plumbing services across Melbourne CBD, Footscray, Sunshine, St Albans, Keilor, Taylors Lakes, Sydenham, Hillside, Burnside, Deer Park, Altona, Williamstown, Werribee, Point Cook, Hoppers Crossing, Tarneit, Truganina, Rockbank, Melton, Bacchus Marsh, Gisborne, Sunbury, Diggers Rest, Greenvale, Craigieburn, Epping, Thomastown, Reservoir, Preston, Brunswick, Coburg, Pascoe Vale, Essendon, Moonee Ponds, Ascot Vale, Kensington, Flemington, Yarraville, Newport, Altona North, Williams Landing, Derrimut, Airport West, Tullamarine, Broadmeadows, Campbellfield, Coolaroo, Glenroy, Oak Park, and surrounding areas, including residential and commercial properties.
Q: What plumbing services do you specialize in?
A: We handle general plumbing, gas fitting, drainage, roofing and guttering, and water system repairs.
Q: Do you offer emergency plumbing services?
A: While we don’t operate 24/7, we prioritize urgent plumbing issues during business hours.
Pricing & Warranties
Q: Do you offer free quotes?
A: Yes! Contact us for a no obligation quote.
Q: Is your work guaranteed?
A: Yes, we offer a lifetime workmanship warranty for peace of mind.
Plumbing Specific Questions
Q: What should I do if I have a blocked drain?
A: Try using a plunger first. If the blockage persists, call a professional to avoid pipe damage.
Q: How can I prevent plumbing issues?
A: Regular maintenance, avoiding grease down drains, and checking for leaks can help prevent major problems.
Q: Do you install or repair hot water systems?
A: Yes, we install, repair, and service gas and electric hot water systems.
Gas Fitting & Compliance
Q: Do I need a licensed plumber for gas fitting?
A: Yes, only a licensed professional should handle gas installations and repairs.
Q: How can I detect a gas leak?
A: A sulfur like smell, hissing sounds, or bubbles in water may indicate a leak. If suspected, turn off the gas and call us immediately.
Gutters & Roofing
Q: How often should I clean my gutters?
A: At least twice a year to prevent blockages and water damage.
Q: Do you repair leaking roofs?
A: Yes, we fix roof leaks and damaged gutters to protect your home from water damage.
Booking & Contact
Q: How do I book a service?
A: Call us at 1300103058 or fill out our online contact form.
Q: What payment methods do you accept?
A: We accept cash, credit/debit cards, and bank transfers.